During a sales call, the hard-to-find details in the room can often be the secret passageways that lead to an order. What do you look at and what do you look for when you’re in a conference room or someone’s office? Are you so busy “pitching and showing slides” that you forget to look around? Are you staring at your phone in anticipation of the next e-mail or text? No! This is the precise time to be in the moment, look up, and put your “I Spy” skills to work.