I have been involved in training, speaking, and consulting for 28 years, and the same issues have been present all along. In this article, I want to share with you the 11 main reasons why training fails. The shocking truth is there is a lot of money spent but tons wasted because of the barriers organizations have in place around training.
In my church, there is something I always find very moving: we turn to each person around us and shake their hand, saying, “Peace be with you.” It is actually wishing all the people around you peace. I just think it is a great gesture, and I really focus on being sincere about it. I don’t want to just go through the motions; I want to mean it. I think, I am giving you peace from my heart to yours.
One of the biggest downfalls I see in leaders is they don’t have great interviewing skills. For you to be successful, you must become an expert at interviewing. What we have to realize is that the work is not done by the leader; the work is done by the team. Therefore, if we hire the best team, we get the best results.
Today I am going to address a topic that very few people are talking about right now. I have a unique perspective because I do about 100 training programs a year. Here is what I am seeing. In class, I will ask, “Who has read The 7 Habits of Highly Effective People?” Out of a group of thirty people, one hand will go up. I am not asking about an obscure book but one that has been on the business bestseller list for thirty years. The rest of the class has never heard of it.
I am a professional speaker, and I get many chances as I travel around the country to see other people give presentations. When I see professional speakers give presentations, they’re always very well done and professional. Of course these presentations should be great because they are delivered by professional speakers. Sadly, in most cases, I see exactly the opposite with others—terrible presentations that are boring, dull, dry, and go on way too long. You know what I’m talking about because you have seen it.
Almost every year, each of us has a friend or family member who loses a loved one. It is a sad fact of life that everyone is going to face it. According to the CDC, 2,596,993 people die in the United States each year.
Everyone knows Walt Disney. Almost everyone has been to a Disney park somewhere, seen a Disney movie (live action or a cartoon), or knows some Disney character. Some people even go on Disney cruises. I think in some ways people know more about Disney, but fewer people about Disney the man. Walt was a visionary, an entrepreneur, and a creative genius. There are some invaluable lessons every entrepreneur can learn from what he was able to accomplish in his life.
A while back, I had oral surgery in order to remove an impacted wisdom tooth. My family dentist said the tooth needed to come out, and after reviewing my X-rays the oral surgeon also agreed that the tooth needed to come out. So off I went one early Friday morning to have dental surgery. I was asleep during my surgery and woke up feeling pretty good, and Friday night I slept fairly well. On Saturday I had a tiny bit of pain but felt well enough to go to the mall to do some shopping. All of that changed on Sunday night when the pain was so bad I was waking up all night long. By Monday I was miserable, popping painkillers every four hours and feeling extreme pain and fatigue. I was hurting. My day was a blur of prescriptions and ice packs and naps—when I was able to sleep. This pattern continued on for an entire week. I expected to recover in one or two days, but instead it took me eight days to fully recover. I was told by medical professionals that I was recovering slower because I was an “older patient” (I was 55 at the time) and because my surgery was “more involved” because I had a tooth that was impacted and laying sideways under the gum line. During my eight “lost” days I was not able to work, drive myself around, or really even think very clearly at all in my Percocet haze. Don’t get me wrong—I know that there are many people fighting long-term chronic diseases, and I was sick for only a measly eight days. I know that is nothing. It was, however, the most painful experience of my life in terms of the length and severity of pain.