Sound Wisdom Blog
Companies’ Responses to COVID Provide Insights into Handling a Crisis by Shep Hyken
During tough times of any type, certain businesses struggle. The first reaction of many is to tighten expenses and reduce employees. Some go out of business. Then there are certain industries that may not be impacted. For example, during the pandemic, grocery stores flourished. Certain online retailers, like Amazon, had a banner year. And there are companies that you think would have been impacted, but somehow they did well—and continue to do so.
Leaders Must S.E.E. Clearly by Alyson Van Hooser
With so much nationwide turmoil potentially affecting your team (personally and professionally), it’s likely that one or more of your people are experiencing heartache, despair, stress, etc. It’s incredibly important that you as a leader appropriately show love to your employees in the way of tender communication and finding ways to help that would lighten their load and heal their hearts. A great place to start is simply asking and listening to their stories. When you ask and listen, it shows them you care…and also helps you know exactly how to take action…just two of the many benefits of a leader who S.E.E.s clearly.
The Corona Concepts by Jim Stovall
Whenever I am confronted with a crisis, I always try to invoke The Serenity Prayer. This particular prayer has a great balance in that it calls for strength for those things we can change, acceptance for those things we can’t change, and wisdom to know the difference.